{"id":1136,"date":"2025-12-28T19:09:56","date_gmt":"2025-12-29T00:09:56","guid":{"rendered":"https:\/\/optimisationrh.ca\/about\/"},"modified":"2026-03-12T23:20:57","modified_gmt":"2026-03-13T03:20:57","slug":"about","status":"publish","type":"page","link":"https:\/\/optimisationrh.ca\/en\/about\/","title":{"rendered":"About"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;0f6b5a63-55fa-4d2f-899b-1e2a513bf3dd&#8221; custom_margin=&#8221;||50px||false|false&#8221; custom_padding=&#8221;0|0px|0|0px|false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; padding_top_bottom_link_1=&#8221;true&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; background_color_gradient_direction=&#8221;270deg&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;rgba(255,255,255,0.8)&#8221; custom_padding=&#8221;8%||8%||true|false&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; padding_phone=&#8221;|7%||7%||true&#8221; padding_tablet=&#8221;|5%||5%||true&#8221; padding_last_edited=&#8221;on|desktop&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_heading title=&#8221;Nathalie Charette&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;85bb96a3-ef78-46ce-aab0-1e7393bf0748&#8243; title_font_size=&#8221;60px&#8221; custom_margin=&#8221;||10px||false|false&#8221; title_font_size_tablet=&#8221;60px&#8221; title_font_size_phone=&#8221;60px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22quote_text_color%22%93}&#8221;][\/et_pb_heading][et_pb_heading title=&#8221;HR optimization expert, executive coach, and trainer, I have been supporting organizations for over 30 years.&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;99fd6ebc-8868-4668-82d2-793ae139fe71&#8243; title_text_color=&#8221;#43629A&#8221; custom_margin=&#8221;||10px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22quote_text_color%22%93}&#8221; title_font_size_phone=&#8221;25px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; sticky_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;25px&#8221; title_font_size=&#8221;25px&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;cdf7bb09-c90d-4306-8243-79bb1a733ff7&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"537\" data-end=\"818\"><strong>I support organizations and managers who wish to clarify their human challenges, stabilize their teams, and strengthen leadership quality.<\/strong><\/p>\n<p data-start=\"537\" data-end=\"818\">My work is based on recognized professional approaches, including executive coaching, emotional intelligence, and relational communication.<\/p>\n<p data-start=\"824\" data-end=\"1178\">I intervene in real-world contexts: clarifying challenges, supporting managers, transforming team dynamics, and providing guidance during pivotal periods.<\/p>\n<p data-start=\"1184\" data-end=\"1445\">I am a certified NLP coach, accredited by SICPNL and RITMA. I hold a bachelor&#8217;s degree in business administration, specializing in human resources management, as well as a university certificate in facilitation. <\/p>\n<p data-start=\"1184\" data-end=\"1445\">Based in Outaouais, I support public, private, and nonprofit organizations in Canada and internationally.<\/p>\n<p data-start=\"1451\" data-end=\"1612\">I work with simplicity, respect, and clarity. 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locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"3544\" data-end=\"3705\">I help you clarify what needs to be clarified, make decisions where things are stuck, and move forward with greater coherence and stability in your organization.<\/p>\n<p data-start=\"3707\" data-end=\"3895\">My role is to adjust what matters so that management becomes manageable, leadership finds its place, and daily work flows more smoothly for those who carry it.<\/p>\n<p data-start=\"3897\" data-end=\"3931\"><strong data-start=\"3897\" data-end=\"3931\">Specifically, I help you:<\/strong><\/p>\n<ul data-start=\"3932\" data-end=\"4268\">\n<li data-start=\"3932\" data-end=\"3990\">\n<p data-start=\"3934\" data-end=\"3990\">see clearly what is happening, beyond the symptoms<\/p>\n<\/li>\n<li data-start=\"3991\" data-end=\"4045\">\n<p data-start=\"3993\" data-end=\"4045\">structure what lacks grounding or direction<\/p>\n<\/li>\n<li data-start=\"4046\" data-end=\"4116\">\n<p data-start=\"4048\" data-end=\"4116\">support managers in their role and responsibilities<\/p>\n<\/li>\n<li data-start=\"4117\" data-end=\"4186\">\n<p data-start=\"4119\" data-end=\"4186\">improve the quality of internal communications and relationships<\/p>\n<\/li>\n<li data-start=\"4187\" data-end=\"4268\">\n<p data-start=\"4189\" data-end=\"4268\">restore order, meaning, and coherence to human operations<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4270\" data-end=\"4296\"><strong data-start=\"4270\" data-end=\"4296\">What I prioritize:<\/strong><\/p>\n<ul data-start=\"4297\" data-end=\"4437\">\n<li data-start=\"4297\" data-end=\"4322\">\n<p data-start=\"4299\" data-end=\"4322\">realistic actions<\/p>\n<\/li>\n<li data-start=\"4323\" data-end=\"4344\">\n<p data-start=\"4325\" data-end=\"4344\">simple language<\/p>\n<\/li>\n<li data-start=\"4345\" data-end=\"4380\">\n<p data-start=\"4347\" data-end=\"4380\">an approach adapted to the field<\/p>\n<\/li>\n<li data-start=\"4381\" data-end=\"4437\">\n<p data-start=\"4383\" data-end=\"4437\">respect, discretion, and professionalism<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4439\" data-end=\"4543\">Clear language.<br data-start=\"4456\" data-end=\"4459\">Simple and useful interventions.<br data-start=\"4495\" data-end=\"4498\">Concrete work to improve and move forward.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjcyIn19@&#8221; button_text=&#8221;Let&apos;s Begin&#8221; _builder_version=&#8221;4.27.5&#8243; _dynamic_attributes=&#8221;button_url&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#43629A&#8221; button_border_width=&#8221;10px&#8221; button_border_color=&#8221;rgba(210,159,104,0)&#8221; button_border_radius=&#8221;100px&#8221; button_font=&#8221;Lato|900|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_padding=&#8221;10px|24px|10px|24px|true|true&#8221; hover_enabled=&#8221;0&#8243; button_bg_color_hover=&#8221;#4159a0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#022449&#8243; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_bg_enable_color__hover=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>About Anthony<\/h1>\n<h3>Business Coach<\/h3>\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam. Lorem ipsum dolor sit amet, cons  <\/p>\n<p>[\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;FAQ&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0px|20%|||false|false&#8221; custom_padding_tablet=&#8221;|0%||&#8221; custom_padding_phone=&#8221;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; padding_top_bottom_link_2=&#8221;true&#8221; padding_left_right_link_2=&#8221;false&#8221; background_color_gradient_type_1=&#8221;linear&#8221; _builder_version=&#8221;4.27.5&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|false&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221; 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global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Training&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.5&#8243; custom_margin=&#8221;10px||10px||true&#8221; custom_padding=&#8221;30px||30px||true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Master&#8217;s (equivalency) Neuroscience \/ NLP \u2013 Professional Coach<span style=\"font-size: 16px;\"> \u2013 <\/span><em style=\"font-size: 16px;\">CQPNL<\/em><\/li>\n<li>Bachelor&#8217;s in Business Administration (concentration in Human Resources Management)<span style=\"font-size: 16px;\"> \u2013 <\/span><em>Universit\u00e9 du Qu\u00e9bec en Outaouais<\/em><\/li>\n<li>Certificate in Facilitation<span style=\"font-size: 16px;\"> \u2013 <\/span><em>Universit\u00e9 du Qu\u00e9bec en Outaouais<\/em><\/li>\n<li>Certification in Emotional Intelligence EQ-i 2.0<span style=\"font-size: 16px;\"> \u2013 <\/span><em>MHS<\/em><\/li>\n<li>Certification as Professional Co-Development Facilitator<span style=\"font-size: 16px;\"> \u2013 <\/span><em>AQCP<\/em><\/li>\n<li><em><\/em><span style=\"font-size: 16px;\">Certification in Relational Communication \u2013 <\/span><em style=\"font-size: 16px;\">Jacques Salom\u00e9 Method<\/em><\/li>\n<li><em><\/em>Certification &#8220;Alternative Dispute Resolution Specialist&#8221; \u2013 <em>University of Windsor (Harvard certified)<\/em><\/li>\n<li><em><\/em>Certification in Organizational Development and Professional Facilitation \u2013 <em style=\"font-size: 16px;\">RANA INT.<\/em><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Experience&#8221; _builder_version=&#8221;4.27.5&#8243; custom_margin=&#8221;10px||10px||true&#8221; custom_padding=&#8221;30px||30px||true&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>Management Coaching, Leadership, and Potential Development:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Supported 200+ executives in developing their strategic competencies<\/li>\n<li>Created and deployed customized coaching programs for federal, community, and private teams<\/li>\n<li>Facilitated 50+ co-development groups across various sectors<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Training and Skills Development:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Delivered training in 100+ private and public organizations<\/li>\n<li>Average satisfaction rate exceeding 95%<\/li>\n<li>Created customized learning pathways for leaders and successors<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Strategic HR:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Developed HR and organizational plans for companies with 10 to 500 employees<\/li>\n<li>Improved employee retention by up to 40% through targeted strategies<\/li>\n<li>Facilitated 100+ transformation and team cohesion workshops<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Communication, Emotional and Collective Intelligence, and Mobilization:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Mediation interventions in complex organizational contexts<\/li>\n<li>Created workshops on conscious and effective communication<\/li>\n<li>Coached multicultural, unionized, and intergenerational teams<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Awards&#8221; _builder_version=&#8221;4.27.5&#8243; custom_margin=&#8221;10px||10px||true&#8221; custom_padding=&#8221;30px||30px||true&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Mentor of the Year \u2013 Diamond Distinction \u2013 <em>Gatineau Chamber of Commerce \/ M Network (2019)<\/em><\/li>\n<li><em><\/em>Aline and Marcel Lafrance Award \u2013 <em>M Network Canada (2018)<\/em><\/li>\n<li><em><\/em>Self-Employed Worker of the Year Nomination \u2013 <em>Gatineau Chamber of Commerce (2018)<\/em><\/li>\n<li><em><\/em>Businesswoman of the Year Nomination \u2013 <em style=\"font-size: 16px;\">REFAP (2005)<\/em><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjcyIn19@&#8221; button_text=&#8221;Let&apos;s Discuss Your Needs&#8221; _builder_version=&#8221;4.27.5&#8243; _dynamic_attributes=&#8221;button_url&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#43629A&#8221; button_border_width=&#8221;10px&#8221; button_border_color=&#8221;rgba(210,159,104,0)&#8221; button_border_radius=&#8221;100px&#8221; button_font=&#8221;Lato|900|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_padding=&#8221;10px|24px|10px|24px|true|true&#8221; button_bg_color_hover=&#8221;#4159a0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#022449&#8243; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_bg_enable_color__hover=&#8221;on&#8221;]<\/p>\n<h1>About Anthony<\/h1>\n<h3>Business Coach<\/h3>\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam. Lorem ipsum dolor sit amet, cons  <\/p>\n<p>[\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I support organizations and managers who wish to clarify their human challenges, stabilize their teams, and strengthen leadership quality. My work is based on recognized professional approaches, including executive coaching, emotional intelligence, and relational communication. I intervene in real-world contexts: clarifying challenges, supporting managers, transforming team dynamics, and providing guidance during pivotal periods. I am [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/optimisationrh.ca\/en\/wp-json\/wp\/v2\/pages\/1136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimisationrh.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/optimisationrh.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/optimisationrh.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/optimisationrh.ca\/en\/wp-json\/wp\/v2\/comments?post=1136"}],"version-history":[{"count":9,"href":"https:\/\/optimisationrh.ca\/en\/wp-json\/wp\/v2\/pages\/1136\/revisions"}],"predecessor-version":[{"id":1150,"href":"https:\/\/optimisationrh.ca\/en\/wp-json\/wp\/v2\/pages\/1136\/revisions\/1150"}],"wp:attachment":[{"href":"https:\/\/optimisationrh.ca\/en\/wp-json\/wp\/v2\/media?parent=1136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}