Nathalie Charette
HR optimization expert, executive coach, and trainer, I have been supporting organizations for over 30 years.
I support organizations and managers who wish to clarify their human challenges, stabilize their teams, and strengthen leadership quality.
My work is based on recognized professional approaches, including executive coaching, emotional intelligence, and relational communication.
I intervene in real-world contexts: clarifying challenges, supporting managers, transforming team dynamics, and providing guidance during pivotal periods.
I am a certified NLP coach, accredited by SICPNL and RITMA. I hold a bachelor’s degree in business administration, specializing in human resources management, as well as a university certificate in facilitation.
Based in Outaouais, I support public, private, and nonprofit organizations in Canada and internationally.
I work with simplicity, respect, and clarity. It is not about changing everything, but about adjusting what matters so that work becomes coherent and functional again.
What I Help You Accomplish
I help you clarify what needs to be clarified, make decisions where things are stuck, and move forward with greater coherence and stability in your organization.
My role is to adjust what matters so that management becomes manageable, leadership finds its place, and daily work flows more smoothly for those who carry it.
Specifically, I help you:
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see clearly what is happening, beyond the symptoms
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structure what lacks grounding or direction
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support managers in their role and responsibilities
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improve the quality of internal communications and relationships
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restore order, meaning, and coherence to human operations
What I prioritize:
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realistic actions
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simple language
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an approach adapted to the field
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respect, discretion, and professionalism
Clear language.
Simple and useful interventions.
Concrete work to improve and move forward.
Qualifications & Awards
Training
- Master’s (equivalency) Neuroscience / NLP – Professional Coach – CQPNL
- Bachelor’s in Business Administration (concentration in Human Resources Management) – Université du Québec en Outaouais
- Certificate in Facilitation – Université du Québec en Outaouais
- Certification in Emotional Intelligence EQ-i 2.0 – MHS
- Certification as Professional Co-Development Facilitator – AQCP
- Certification in Relational Communication – Jacques Salomé Method
- Certification “Alternative Dispute Resolution Specialist” – University of Windsor (Harvard certified)
- Certification in Organizational Development and Professional Facilitation – RANA INT.
Experience
Management Coaching, Leadership, and Potential Development:
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- Supported 200+ executives in developing their strategic competencies
- Created and deployed customized coaching programs for federal, community, and private teams
- Facilitated 50+ co-development groups across various sectors
Training and Skills Development:
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- Delivered training in 100+ private and public organizations
- Average satisfaction rate exceeding 95%
- Created customized learning pathways for leaders and successors
Strategic HR:
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- Developed HR and organizational plans for companies with 10 to 500 employees
- Improved employee retention by up to 40% through targeted strategies
- Facilitated 100+ transformation and team cohesion workshops
Communication, Emotional and Collective Intelligence, and Mobilization:
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- Mediation interventions in complex organizational contexts
- Created workshops on conscious and effective communication
- Coached multicultural, unionized, and intergenerational teams
Awards
- Mentor of the Year – Diamond Distinction – Gatineau Chamber of Commerce / M Network (2019)
- Aline and Marcel Lafrance Award – M Network Canada (2018)
- Self-Employed Worker of the Year Nomination – Gatineau Chamber of Commerce (2018)
- Businesswoman of the Year Nomination – REFAP (2005)

